Shipping Policy

We offer both digital and physical products. Please read our shipping policy carefully to understand how our products are delivered.

Digital Products

All our online courses are delivered digitally. Upon purchase, you will receive an email with access details for the course. Please ensure that you provide a valid email address during checkout.

Physical Products

For any physical products related to our courses (e.g., printed materials, merchandise), the following shipping policies apply:

• Shipping costs are calculated at checkout based on your location and the weight of the items.
• Orders are processed within 2-3 business days.
• Delivery times may vary depending on your location, but typically range from 5-15 business days.
• You will receive a tracking number once your order has been shipped.
• We are not responsible for any customs fees or duties incurred during shipping.

Refund Policy

We strive to provide high-quality courses and products. If you are not satisfied with your purchase, please read our refund policy below.

Digital Products

Due to the nature of digital products, we offer refunds under the following conditions:

• You may request a refund within 14 days of purchase if you have not accessed more than 20% of the course content.
• To request a refund, please contact our support team with your order details and reason for the refund.
• Refunds will be processed within 5-7 business days after approval.

Physical Products

If you are not satisfied with your physical product, you may return it under the following conditions:

• Returns must be initiated within 30 days of receiving the product.
• The product must be in its original condition and packaging.
• You are responsible for return shipping costs.
• Refunds will be issued once we receive and inspect the returned product.

Contact Us

If you have any questions or need assistance with your order, please contact our support team at info@ziqx.cc